CX Product Manager with B2C Experience

CX Product Manager with B2C Experience

Reports to: Head of Product

Role type: Full Time

Location: Singapore (hybrid), China (on-site) , Indonesia, India, Australia or New Zealand (remote)


About Atlas

Atlas is a leading innovator in the field of airline industry, dedicated to delivering exceptional customer experiences. We are looking for a Product Manager to join our dynamic team and lead the development of B2B applications in the airline ticketing domain.

About this role

We are looking for a seasoned Product Manager with a background in consumer products to join our team. The candidate will be responsible for overseeing our website and crafting outstanding customer experience designs. This role requires a balance of technical proficiency and creative flair.

Key Responsibilities

– Lead the development and implementation of product strategies for our website and business process tools, ensuring alignment with customer needs and company goals.

– Collaborate with cross-functional teams to design, prototype, and iterate on user interfaces that enhance customer interaction and satisfaction.

– Conduct market research to understand customer behavior and preferences in the B2B space, with an emphasis on customer experience principles.

– Manage the product lifecycle from conception through launch and post-launch analysis.

– Utilize data analytics to inform decision-making and measure the effectiveness of product enhancements.

– Ensure that all product initiatives consider both the user experience and technical implementation.

Key Qualifications & Experiences

– Proven experience as a Product Manager, with a portfolio that includes consumer-facing products.

– Strong command of the English language; proficiency in Chinese is desirable.

– Demonstrable experience in UI design, with a keen eye for aesthetics and user-friendly interfaces.

– Ability to work collaboratively in a fast-paced and diverse environment.

– Excellent problem-solving, organizational, and analytical skills.

– A bachelor’s degree in a relevant field (e.g., Business, Marketing, Design, Computer Science).

If you are up for the challenge, please email us at Tell us a bit about yourself and why you are motivated to apply for this role, and please attach a recent (and relevant!) CV.

To apply for this job email your details to